Shipping & Returns
FREE SHIPPING ON ALL ORDERS
All orders will be shipped out via FedEx / DHL and are expected to be delivered within 7-10 days, once it leaves the factory. All orders would be trackable. Free Standard Shipping on all orders over $150.
If you're ordering outside of the US, your order may be subject to customs and import duties. 3DM Lifestyle has no control over these charges and we can’t tell you exactly how much it may cost you, as customs policies and import duties vary widely from country to country. For an estimate of charges, please drop us an email and we will share an approximate amount liable to be paid at the time of delivery.
FREE EXCHANGE / RETURNS WITHIN USA, UAE
If the size you received does not fit you, we are happy to help you return them and make them in the correct size and make sure you are comfortable in your 3DM Shoes. We can make half sizes and wide fit on order. Requests must be made within 15 days of receiving your shoes. Free exchanges/return are offered once per order, if merchandise is unworn and brand new.
Email us if you need to return or exchange an item. Our team will forward you a prepaid label.
We’d recommend that you ensure your shoes fit to your satisfaction on a carpet before wearing them outside or on rough surfaces as all returned goods need to be in perfect condition, and come with their original packaging.
Custom orders/ Black Friday Cyber Monday / Any Sale Orders are not eligible for exchange or return.
For orders outside USA/UAE, You will be responsible for paying for your own shipping costs for returning your item.