Shipping & Returns
FREE SHIPPING ON ALL ORDERS
All orders will be shipped out via FedEx / DHL and are expected to be delivered within 5-7 days, once it leaves the factory. All orders would be trackable. Free Standard Shipping on all orders.
Ready to Wear (RTW) Shoes will be shipped out in 24 Hrs. If any size is out of stock, it will be mentioned as Pre-Order Item on the product page and will be delivered in 5-6 weeks.
If you're ordering outside of the US, your order may be subject to customs and import duties. 3DM Lifestyle has no control over these charges and we can’t tell you exactly how much it may cost you, as customs policies and import duties vary widely from country to country. For an estimate of charges, please drop us an email and we will share an approximate amount liable to be paid at the time of delivery.
FREE EXCHANGES/ RETURN
If the size you received does not fit you, we are happy to help you return them and make them in the correct size and make sure you are comfortable in your 3DM Shoes. We can make half sizes and wide fit on order. The original product must be unworn and in new condition. Exchange requests must be made within 30 days of receiving your shoes. Requests after this point will be denied. Free exchanges are offered if merchandise is unworn and brand new. Pre-Order/Made to Order shoes are eligible for exchange/return.
Email us if you need to return or exchange an item. Our team will forward you a prepaid label.
We are pleased to offer a return/exchange policy on unworn items in their original, new condition.
We’d recommend that you ensure your shoes fit to your satisfaction on a carpet before wearing them outside or on rough surfaces as all returned goods need to be in perfect condition, and come with their original packaging. Unfortunately, we will not be able to accept returns if they are not in perfect condition.
Custom orders are not eligible for exchange or refund.